In order to assist hospitals to improve care transitions and reduce readmissions, HCIF launched in May 2010 the PAVE Project (“Preventing AVoidable Episodes: Smoothing the Way for Better Transitions”), an 18-month regional collaborative to engage healthcare providers and community-based service organizations across the continuum of care. Click here to see the agenda, presentations, and other materials from the May 26, 2010 Regional Symposium on Reducing Readmissions.
The goals of the initiative were to:
- Reduce readmission rates by 10% over the course of the 18-month project;
- Improve transitions of care from one provider to the next for patients being discharged from the hospitals in our region;
- Increase patient and family engagement in the management of the patient’s healthcare plan; and
- Engage providers and healthcare professionals within the entire continuum of care.
There were 53 organizations that collaborated on the PAVE Project, including hospitals and health systems, non-acute providers, and community organizations. Click here to see the list of collaborating organizations.
In order to accelerate the adoption of evidence-based strategies, encourage multi-organizational innovations and experimentation, and develop at least one strategy or achievement with significant regional impact, the following three workgroups were created:
- Medication Management
- Personal Health Record
- Care Transitions
As a product of their collaboration, the workgroup members developed various passports that would set standards, enable communication, and improve transitions of care among providers.
Hospital Care Transitions Passport – A document with contact information for key departments involved in care transitions at the hospitals, as well as a description of the hospital’s care transitions process, in order to improve communication between hospitals and other providers across the continuum of care.
Hospital Discharge Passport – A set of standards that incorporates all of the critical components of an effective care transition at the time of hospital discharge.
Medication Passport – A set of standards that incorporates all of the critical components of an effective, clear and concise medication reconciliation and transfer form.
Payor Passport – A document with payor contact information to be used by hospital utilization management, emergency department and discharge planning staff as a way to improve communication between hospitals and insurers.
Transitions of Care Survey Summary
Each participating hospital was asked to complete the Transitions of Care Survey at the start of the project to establish baseline measures and again at project end in order to assess the qualitative improvements in the region as a whole. The results are impressive. To see the summary results, click here.
Participating hospitals reported monthly readmission data to monitor same-hospital readmission rates in the region. Baseline measurements were taken at the start of the project to determine a regional readmission rate. Eighteen hospitals submitted enough data to be included in the analysis. Click here to see the results of the analysis.
Click here to read the December 2011 press release announcing the PAVE Project results.